Rethinking TEM / Realizing Intelligent Automation
Many companies have a more effective and efficient method for purchasing office supplies than they do for mission-critical voice and data networks.
Have you wondered why these critical resources are not managed by your existing ERP or Supply Chain management systems?
Traditional telecom expense management (TEM) approaches have grown out of legacy bill auditing services. Yet the audit model itself has many deficiencies, which often creates sub-optimal results. CommADVISOR breaks this mold and applies mainstream Enterprise Resource Planning and Supply Chain Management concepts to voice and data network management.
Unlike the audit approach that looks at the summary level for spikes or trend changes on a post-payment basis, CommADVISOR's model operates in real-time from the smallest level of detail-each contract term, every service order detail and every billing element-to discover any possible discrepancy and to proactively suggest actions to optimize or correct.
Of course, operating at this fine-grained level of detail, across the entire network, and doing so within a timeframe that enables in-cycle business operations, creates an absolute demand for 100% automation. Any requirement for manual process or intervention would break this model. Cerylion's core technology breaks through the complexities that otherwise defeat in-cycle automation, and enables 100% automation.
100% automation allows CommADVISOR to do many things:
- Eliminate the need for auditors and post-payment processes, because the intelligence is in the software, and all bill analysis and reporting occurs in within minutes of bill receipt
- Act as the financial nerve center of the network to continuously monitor, measure, analyze and optimize results, across all processes in the telecom lifecycle
- Adjust to every change in your voice and data network, to proactively suggest ways to better manage contracts, orders and existing services to drive out waste
- Integrate with your in-house systems to fully automate cost center accounting, budget reporting and A/P processing
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Partial automation masks major service costs of auditors and consultants, expensive labor that often uses tools merely to automate the documentation or reporting of what people really do. By contrast, 100% automation means that the work itself is done by the software-all aspects, all tasks, all processes. A few clicks by your staff are all that is needed to accept analyses and trigger recommended actions. Put CommADVISOR to work so you don't have to.
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